Welcome to ValiCred. These Terms and Conditions govern your use of the ValiCred website and the academic advisory, unit waiver strategies (The Drop), and credit mapping services (The Stack) provided by us. By submitting an inquiry, uploading documents, or purchasing a service, you agree to be bound by these Terms.
ValiCred provides strategic guidance and custom blueprints to assist students in applying for academic credit, unit waivers, and formal appeals. Payment structures vary depending on the specific service requested (see Section 5).
We reserve the right to refuse service, terminate agreements, or cancel invoices at our sole discretion at any time. This includes, but is not limited to, situations where we suspect academic misconduct, fraudulent documentation, or abusive behavior.
ValiCred provides expert advice, document review, and strategic mapping based on our analysis of general university policies. However, the final decision to grant academic credit, approve unit waivers, or overturn a rejection rests entirely with your specific educational institution.
To provide accurate audits and blueprints, we rely on the information you supply.
Our services are subject to the Australian Consumer Law (ACL). Due to the custom, 1:1 nature of our advisory services, the following payment and refund terms apply:
Upfront Payment Services: Services including, but not limited to, Document Verification and Rejections & Appeals require payment in full at the time of submission before any work commences.
"Quote First, Pay Later" Services: Services such as The Drop and The Stack begin with a free initial eligibility scan. You will only be invoiced after we have assessed your documents and confirmed the scope of work.
Payment Finality: By completing a payment via our secure gateway for either upfront or invoiced services, you agree to the quoted scope of work.
Delivered Work: Once a custom Drop report, Stack game plan, appeal, or document review has been delivered to you, the service is considered fully rendered.
Major Failures: Under the ACL, you are entitled to a refund or a re-supply of the service if there is a "major failure" (e.g., if we fail to deliver the purchased blueprint entirely).
All custom blueprints, writing prompts, stack structures, and strategic guides provided to you by ValiCred remain the intellectual property of ValiCred. These documents are provided for your personal academic use only. You may not reproduce, resell, distribute, publish, or share these materials with third parties or other students.
ValiCred utilizes third-party platforms for document submission, payment processing, and data analysis (including, but not limited to, Tally and Stripe).
While we are not liable for data breaches, downtime, or inherent errors stemming from the use of these third-party platforms, we stand by the quality of our service. If you identify any issue or inaccuracy in your delivered report, be sure to get in touch with us immediately and our team will promptly correct it. Ultimately, it remains your responsibility to review and verify the final application details prior to submitting them to your university.
You agree to indemnify, defend, and hold harmless ValiCred, its founders, and contractors from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions, your use of the Website, or your submission of falsified or fraudulent academic documents.
To the maximum extent permitted by Australian law, ValiCred shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to delayed graduation, lost tuition fees, loss of employment opportunities, or academic disciplinary actions, arising out of or in connection with your use of our services.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. These Terms constitute the entire agreement between you and ValiCred regarding our services and supersede all prior communications or agreements.
These Terms and Conditions are governed by and construed in accordance with the laws of Western Australia, Australia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of Western Australia.
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: